FAQs

How do I make a Reservation?

There are 3 ways to make a reservation:

  1. Book directly on our Reservation Page
  2. We can email you an invoice to pay. Please text/call us at (941) 877-0788 or email us and provide your your name, billing zip code, your email address, which package you would like, any accessories you would like to add, and the location you would like us to set you up at, or
  3. Give us a call at (941) 877-0788, Ext. 1 and we will take all the information over the phone.
What areas do you serve?
Our service area starts to the north at Magnolia Avenue in the City of Anna Maria, all of Holmes Beach public accesses, south to 4th Street S in Bradenton Beach. Please see our Locations Page for more details.
We are only able to service public beach accesses south of Cortez Road from August to March (off-peak season).
How will you know where to set up at?

When you make a reservation online, you will enter one (1) of the three (3) locations on Anna Maria Island on the Checkout Page. There will be a Location dropdown where you will choose from north to south: City of Anna Maria, Holmes Beach, or Bradenton Beach. A second (2nd) dropdown will open up where you can then choose the street of the public beach access.

You may also go to our Locations Page to view all the accesses we service {Mobile Only}.

Here are the locations and their public beach access streets:

City of Anna Maria (all named streets): Magnolia Ave to Oak Ave

Holmes Beach (mostly numbered streets): Park, Beach, Periwinkle & White Ave then 81st St to 27th St

Bradenton Beach (all numbered streets plus Bridge Street): 26th St to 4th St S

Where is the best place to be set up at?

38th Street in Holmes Beach is our recommended place to set up at for 5 reasons:

  1. Free Parking
  2. Cafe Food,
  3. Tiki Hut for Drinks,
  4. Public Restrooms
  5. Public showers to wash off the sand

There is approx. 8 parking spaces at 38th Street and around 80 +/- in the Public Beach lot.

Do you service Bean Point?

Unfortunately per the City of Anna Maria, we are currently not able to set up at any public beach access north of Elm Avenue. This restriction also includes all accesses of Bean Point. 

Do You Service Coquina Beach, Cortez Beach, Or Bridge Street At The Moose Club?
We are only able to service areas south of Cortez Road from August to March due to limited parking.
 
Due to being a commercial operation, Manatee County does not allow us to service Coquina Beach or Cortez Beach (south of 4th Street S).
Can I Change Locations From One Day To The Next?

Yes, please complete the booking process for multiple days and enter the location of the first day at checkout. Then state in the Notes section where you would like the location to be for the other days.

If you decide to change locations after booking, please send us a text at (941) 877-0788 or email where you would like set up to be at and for which day, if applicable. Please notify us by 8pm the evening before at the latest.

We will confirm by email each day and location.

How Far In Advance Should I Reserve My Rental?
We are able to accept reservations up until early the morning of unless we are fully booked. We do book up days in advance during peak season (Spring Break & between Memorial Day and the 2nd week of August). Please reserve as soon as you have your plans made.
Is The Full Reservation Due When I Book?
Yes, since we are a small, family-owned business, we do require the full amount up-front to reserve your package, accessories, and date(s).
By what time is everything set up by?
It is our intention to have everything set up by 10:00am. Rain and/or mechanical/equipment issues could keep us from setting up by this time. We will notify you if we are delayed. Most days, we are walking out on the beach at daylight to ensure we have all of our valued customers taken care of by 10:00am.
Do I need to be there when you are setting up?
No, we will set everything up and then notify you when it is ready. You are free to come and go as you please throughout the day.
How do I know which tent is mine?
We take a picture of your tent with our back to the water and will text it to you to let you know everything is set up. The tent will also have your name on it. The tents are big and navy blue so they are very easy to see when you are walking out towards the water.
 
If we have multiple tents at your location then we will let you know which one is yours as you walk towards the water (ie: the one to the left or to the right).
What time do you take down?
We start our take downs at 5:00pm. Getting to your location depends on how many setups we have and where they are located. We could be at your location at 5:00pm or it could be later. Please feel free to stay until we arrive if you would like.
Please know that we may start at 4:30pm from the end of daylight saving time to Feb 1 due to the shorter days. Also we may need to take down early should a storm threaten the area. We will text you if we do need to take down early due to an impending storm.
Should I Tip The Person Setting Up Or Taking Down?
It is encouraged to tip for good customer service when you feel it is deserved. Our crew works very hard to ensure you are set up in the best location available, the equipment is clean, and ready for you to enjoy your day. 100% of any tip goes directly to them.
You may tip on the checkout screen, leave cash in the zipper of the bag hanging in the corner of the tent, or tell us the amount you would like to provide, approval to charge the credit card used for your reservation, and we will take care of the rest.
What If I Would Like To Add An Accessory To My Reservation After I Have Booked?
Please text or call us at (941) 877-0788 or email us and let us know what you would like to add. We will check to make sure we have it available and let you know. If it is, we will ask if you would like to pay using your original payment method. If so, we will charge your credit card and add it to your reservation.
 
If you would like to use a different credit card then we are able to take the new credit card information over the phone.
What If It Is A Rainout For The Day Of My Reservation?
Please understand rain is a possibility almost every day on the Island. Most days it is a quick shower. We do monitor the weather closely when there are storms predicted and will contact you if we will not be able to set up, need to set up late, or have to take down early. If we have to cancel, you have 3 options: 
1) Full Refund,
2) Move your reservation to another day (if we have availability), or
3) Have the funds placed on your account for you to use on a future reservation.
What if it rains after everything is set up?
Our tents and equipment are water-resistant except for the cornhole bags. Please place the cornhole bags under the tent if they are out. If you feel your safety is at risk, LEAVE IMMEDIATELY! Do not worry with any of the equipment! If it rains, feel free to stay as long as your safety is NOT at risk. Once the sun comes back out, the tent and chairs usually dries quickly.
What is your Cancellation Policy?
Please refer to our Terms of Service for the full details of our policy if you need to cancel. Any refund is based on how many days are left until your reservation. If we have to cancel, you will be provided 3 options: 
1) Full Refund minus a 3% fee,
2) Move your reservation to another day (if we have availability), or
3) Have the funds placed on your account for you to use on a future reservation.
Do You Deliver Any Food Or Drinks?
No, we do not offer any food or drink deliveries. Scott’s Deli does deliver to any location north of 22nd Street and they have GREAT food. AMI Coconuts offers great drinks (non-alcoholic) in an actual, carved-out coconut. They will deliver to any location on the Island.